Subscription terms

The short version

Everything below is the same thing said more carefully. If the two ever disagree, the detail wins — but we have tried hard to make them agree.

1. What you are subscribing to

• What ships: two jars of Hollis Collagen Peptides per delivery. Each jar is 280 g (9.88 oz) and holds 14 servings of 20 g, so a delivery is 28 servings — a 28-day supply at one serving a day.
• How often: every 28 days. Not once a month; 28 days is what a delivery actually holds, so that is the rhythm we bill and ship on.
• Where: the United States only. Shipping is free and inside the price.

2. Price and billing

First order

$49.00

Every delivery after

$59.00

Billing interval

Every 28 days

Charges per year

13

One-time order instead

$69.00, does not renew

US shipping

Included

How the charges work

• Your first charge happens when you complete checkout. Each later charge happens 28 days after the one before it, until you cancel.
• The first-order discount applies once. It is a $10 discount on your first invoice, applied automatically at checkout — there is no code to enter and no cap on who gets it. It does not repeat on later deliveries.
• Prices are tax-exclusive and no sales tax is collected at launch. If that changes, tax will be calculated at checkout and shown to you before you pay.
• If we change the price of an active subscription we will email you at least 30 days before it takes effect, and the email will tell you how to cancel before the new price applies.
• If a payment fails, our payment processor retries it a few times over the following days. If it keeps failing we cancel the subscription rather than let a balance build up, and nothing ships in the meantime.

3. Cancelling

Manage or cancel through the secure Stripe customer portal. No account is created on this site, so the portal link — which is in every receipt — is the only way in. Open the portal, press cancel, and you keep the period you have already paid for; nothing further is charged and no further deliveries go out. You can also reply CANCEL to any email from us and a person will do it on the same business day and write back to confirm.

We will not ask you to telephone anyone, sit through a retention offer, or meet a weekly cut-off time. What we cannot do is recall a delivery that has already been handed to our fulfillment partner; if that happens, the guarantee below covers it instead.

Self-service skipping and pausing are not available at launch, so we do not claim them anywhere on this site. If you want a delivery held, email support@hollisdaily.com and we will do it by hand.

4. The guarantee

You do not need to send anything back and you do not need to give a reason. The full policy, including what we do about a lost parcel or a duplicate charge, is on the refunds page, and the wording there is the same as the wording here on purpose.

5. Consent, and what we told you before you paid

Before you pay, the price, the interval, the renewal amount and the fact that it renews until you cancel appear next to the button on our site and again on the payment page itself, in the same words. You tick a box accepting these terms yourself; it is never pre-ticked.

After you pay, your confirmation email restates the price, the renewal terms and how to cancel. We also email a reminder before a renewal is charged. This is what the Restore Online Shoppers' Confidence Act and the state automatic-renewal laws ask for, and it is also simply how we would want to be treated.

6. Changes to these terms

If we change anything that materially affects an active subscription — the price, the interval, the cancellation method or your refund rights — we will email every active subscriber at least 30 days before it takes effect and say plainly what changed. Continuing after that date means you accept the change; cancelling before it costs you nothing.

These terms sit alongside our terms of service and privacy policy. ADELOS, LLC is the seller of record. The date at the top of this page is the version you are reading.