Privacy policy

The short version

The long version below exists because you deserve the specifics, not because there is anything hiding in it.

1. Who controls your data

ADELOS, LLC, a Florida limited liability company, is the controller of personal information collected through hollisdaily.com. Write to hello@hollisdaily.com for anything on this page, including a request to see or delete what we hold.

2. What we collect, and why

If you join the waitlist

• Your email address, and which of our brands you gave it to. That is the whole record. We use it to send you at most two emails: one when the product opens and one when the first orders ship.

If you place an order

• Name, email address, shipping address and the contents of your order. We need these to charge you, ship to you, and answer you when you write in.
• Payment card details go to Stripe, not to us. Stripe processes the payment and stores the card. We can see the last four digits, the card brand and whether a charge succeeded. We cannot see the number and we could not charge you outside Stripe if we wanted to.

If you email us

• What you wrote and your email address, kept with the rest of the thread so the next person who answers you has the context.

What we do not collect

• No advertising or analytics cookies. This site sets no cookies at all, which is why you were not asked to consent to any.
• No tracking pixels, no session recording, no heatmaps, no cross-site identifiers.
• No fonts, scripts or images loaded from a third-party domain. Everything on the page comes from our own server, so no outside company learns that you visited.
• No health information. We do not ask why you are buying a supplement and we would rather not know.

3. Who we share it with

Only the companies that are needed to take your money and get a box to your door, and only the part each one needs:

• Stripe — payment processing, subscription billing and the customer portal.
• Our fulfilment and manufacturing partner — receives your name, shipping address and what to pack. Not your email address and not your payment details.
• Our email provider — sends receipts and the two waitlist emails, and holds the list of addresses that asked for them.
• Our hosting provider — serves these pages. Server logs may briefly contain an IP address for security and abuse prevention.

We may also disclose information if a law, subpoena or court order requires it, or to protect someone's safety. If ADELOS, LLC is ever sold or merged, your information may transfer with the business, and these commitments transfer with it.

4. How long we keep it

• Waitlist addresses: until you unsubscribe or ask us to delete them, or two years after the launch emails go out, whichever comes first.
• Order records: seven years, because tax and accounting rules require it. This is the one category we cannot delete on request while the retention period runs.
• Support email: two years after the conversation ends.

5. Your rights

Wherever you live, you may ask us to show you what we hold about you, correct it, delete it, or stop emailing you. Email hello@hollisdaily.com and we will act within 30 days, usually within one business day. We will not charge you and we will not make you justify the request.

Every marketing email we send has an unsubscribe link, and we put it at the top rather than buried under the footer. Unsubscribing is instant and does not stop transactional emails such as receipts and shipping notices while you have an active subscription.

If you are a California resident, the California Consumer Privacy Act gives you rights to know, delete, correct and opt out of sale or sharing; we do not sell or share, so there is nothing to opt out of, and we will not discriminate against you for exercising any of these rights. Residents of other states with comparable privacy laws have equivalent rights and the same email address to use.

6. Children

This is not a site for children. We do not knowingly collect information from anyone under 18. If you believe a child has given us information, email us and we will delete it.

7. Security, honestly stated

Pages are served over HTTPS. Payment data never touches our systems. Access to order and email records is limited to the people who need it. Those are real protections and they are also not a guarantee: no system is perfectly secure, and anyone who tells you otherwise is selling something. If we ever discover a breach affecting your information, we will email you and tell you what happened, what was exposed and what we are doing about it.

8. Changes to this policy

If we change what we collect, who we share it with, or how long we keep it, we will update this page and email anyone with an active subscription or an address on the waitlist. The date at the top is the version you are reading.